![]() Employees must demonstrate and model these values in action in their personal work behaviors, decision making, contribution, and interpersonal interaction.We enable our customers to do more and achieve more. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. "Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services."To spread the power of optimism." (Life Is Good).(strategy) In this way, we will ensure that our profit, quality, and growth goals are met." ( Westin Hotels and Resorts Mission Statement) (mission) We will accomplish this by committing to our shared values and by achieving the highest levels of customer satisfaction, with extraordinary emphasis on the creation of value. "In order to realize our Vision, our Mission must be to exceed the expectations of our customers, whom we define as guests, partners, and fellow employees. ![]()
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